Performant Solutions
  • Mechanicsville, VA, USA
  • Salary
  • Full Time
  • Competitive salary, Health Benefits, Paid time off, Matching 401k and more

The Clinical Engineering Supervisor leads clinical engineering initiatives to provide superior customer service and operational efficiency by managing the execution of the Medical Equipment Management Plan (MEMP).  

Leadership - The Supervisor manages operations on a day-to-day basis, collaborates and maintains positive relationships with customers, works to develop colleagues, and provides a communication channel between hospital executives and internal stake holders   The Clinical Engineering Supervisor also directs Joint Commission inspections and ensures compliance with regulatory standards.  This position may include a hands-on service component.

  • Apply knowledge and experience of technology and/or equipment to oversee site operations and provide direction to others
  • Manage personnel by staffing and scheduling technicians in a manner that assures the best service possible
  • Coach/mentor technicians by providing feedback on performance including motivation and corrective action
  • Develop others to continuously achieve long and short-term business results

Operations Management - This position assists the Clinical Engineering Manager with all aspects of program management, including work history data analysis, staffing allocation, budget control, equipment acquisition planning and outside vendor management. 

  • Manage service operations functions, such as service contracts and resources.  Document the demand labor, demand parts, contracts, in-house labor, and in-house parts
  • Manage Joint Commission inspections and make sure open work orders are made a priority and that performance assurance inspections are documented
  • Manage site KPI's (PM's, WOT's, Alerts and Regulatory)
  • Support and make recommendations on continuous improvement initiatives and work with leadership to implement identified corrective actions

Account Management & Development - Possess strong leadership, organizational, and time management skills in effort to make effective decisions

  • Effectively collaborate with customers and vendors to develop win-win solutions
  • Financial responsibility for site and budget readiness, manage financial performance
  • Fill in for site manager as needed
  • Serves on hospital committees such as: Environment of Care (EOC) and Capital Planning Committees
  • Identify department problems/trends and implement long term solutions
  • Regular interaction with external customers

 

Education & Experience

  • Associates degree or equivalent military experience required; Electronics, related technical discipline or equivalent military training preferred; Bachelor's degree preferred
  • Technical certification such as A+, CBET, CRES, CLES or CCE preferred
  • Minimum 5 years' experience working with biomedical equipment in a clinical engineering environment, with at least 3 years' experience leading/managing in a clinical engineering environment preferred

Knowledge and Experience

  • Advanced knowledge of Microsoft Office applications required
  • Ability to manage day-to-day and long-term site operations
  • Possess strong leadership, organizational, and time management skills in effort to make effective decisions
  • Ability to lead, motivate, and develop others
  • Ability to perform basic financial analysis and calculate budgets, revenue and costs
  • Occasionally required to bend, crouch, climb or maneuver body to perform equipment and EOC inspections
  • Knowledge of state and federal inspection agencies (TJC, CAP, DNV, and other accrediting bodies)
  • Strong written, verbal and presentation communication skills
  • Ability to integrate information from a variety of sources
  • Excellent interpersonal and customer service skills
  • Must have the ability to lead others, execute company policies, procedures and strategies; build relationships across one customer base; provide mentoring to Technicians.  Preferred path includes, but is not limited to, prior experience as a Manager or Senior Technician.

 

 




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